Your E-mail promised no delivery charges if the order was placed today. I entered the code FREEDELIV as instructed. At first the $14.99 was removed, but then it popped up again and there was no way to remove it. ANd there was no way to contact you since the Live Chat option doesn't work AND there is no one to accept a phone call today. So, I had no choice but to submit the order. I FULLY expect that you will remove that $14.99 charge. I will reserve the right to give you a star rating depending on how you respond to this message. Best, Janet Horne